We are looking forward to hosting you at our event.

Event cancellation
If government restrictions prohibit the face-to-face event from proceeding, the conference will proceed in a wholly virtual format. Delegates attending in-person will be refunded their ticket cost (including merchant fees). The MFAA assumes no liability for any penalty fees on airline tickets, hotel accommodation, or any other fees, charges, penalties, or other incidental costs that a registrant might incur as a consequence of the cancellation of the face-to-face event. You may want to consider taking out travel insurance.

Payment
Once you have completed your registration, we will email you a confirmation letter and tax invoice including how to pay to the email address you have submitted. You may pay by bank transfer, credit card or cheque. You must make full payment within 7 days of registering online. All prices include GST. Cheques must be made in Australian currency and made payable to ‘MFAA’. A merchant fee of 1.35% will be applied to all credit card payments (Visa, Mastercard and AMEX). To receive your unique link to the online event platform, you must pay your registration fees within 3 days of the event. After this time, a remittance advice must be provided to events@mfaa.com.au in order to receive your link.

Refund policy
Requests for refunds must be received no later than 14 days prior to the event. All requests for refunds must be notified in writing to events@mfaa.com.au. Please note that any merchant fees paid will not be refunded. Should you not be able to attend the event, you may nominate a substitute delegate at no additional cost.

Secure site and privacy
Our registration site is PCI compliant to protect your personal information and credit card details. To find out more, read the MFAA's Privacy Policy. If you experience any problems with your registration, please contact MFAA Events at events@mfaa.com.au or 1300 554 817. 

Covid-19 policy
Please stay at home if you are feeling unwell, have any symptoms, or have recently been in an at risk area.